Persephone Live Online FAQs
Live Online is our latest offering from Persephone Theatre. It is not a physical theatre building, but a virtual space on the internet to be accessed through your home computer, tablet, or smartphone. Join us Live Online to watch performances, participate in talkbacks with our artists, and enjoy other exciting programming we’ll be unveiling throughout the 2021 season.
Live Online tickets are purchased through our Box Office, just like you would purchase tickets to Main Stage or Deep End performances.
After an audience member purchases a ticket to Live Online programming, a confirmation email will be sent that will include a link that will be needed to attend a performance.
Unfortunately, no. You will need a reliable internet connection to access Live Online programming.
Live Online at Persephone is just like attending a live, in-person performance; the performance begins and is only available at the start time indicated in your confirmation.
Unfortunately, no. Live Online audience members will not be able to go back and watch from the beginning. Attending a Live Online performance is just like attending a live, in-person performance; the performance begins at the start time indicated in your confirmation.
Unfortunately, no. If an audience member is not able to attend the Live Online performance on their ticket confirmation they will not be issued a refund for the cost.
Please contact the Persephone Box Office ahead of the performance date on the ticket confirmation if you wish to arrange for another performance date. Please keep in mind that there will be a limited amount of tickets sold to each performance.
Persephone Theatre is unable to offer an on demand option for Live Online programming at this time. CLICK HERE for Live Online performance dates and times.
Live Online at Persephone is just like attending a live, in-person performance; the performance begins and is only available at the start time indicated in your ticket confirmation.
For the best viewing experience, we suggest ensuring you have a stable internet connection and recommend using a direct connection to your modem with an Ethernet cable if possible. Live Online events can be accessed through most major internet browsers, but please upgrade to the latest version for the best experience:
- Chrome version 55 or higher
- Firefox version 53 or higher
- Safari version 12.1 or higher (there is an audio bug in version 14, so if currently using this version, please upgrade to version 14.0.2)
- Edge version 42 or higher
- Apple iOS 14.3 or higher
It is also helpful to shut down any extra programs running on your device or streaming over the internet during the presentation.
Please contact the Box Office directly at 306-384-7727, for any troubleshooting or issues with Live Online performances.