Careers

The Development Officer is a key member of our fund development team. The Development Officer reports to the Director of Development, and works collaboratively with the administrative team and Board of Directors to ensure accuracy and consistency in donor record keeping and stewardship. The Development Officer is an integral part of the creative visioning and smooth execution of all donor relations and communications at Persephone Theatre.

Spektrix & Database Management

• Maintain the accuracy, integrity and usability of the Theatre’s database and POS (Spektrix); donor and sponsor records, account maintenance, relationships and recognition information.

• Work with Box Office to maintain clean, accurate account records, including merging and archiving individual, organization, facilitator and household accounts and improving database structure and processes.

• Develop practical solutions to reporting and workflow challenges, working independently with the external Spektrix Support Team to troubleshoot issues, implement solutions and improve systems.

• Manage longer-term Spektrix support tickets from submission through resolution, ensuring solutions are implemented to meet the Theatre’s needs.

• Work with Finance, Marketing and Box Office to ensure data flows accurately between departments.
• Create and maintain reports, queries, lists and other database tools to support stewardship and decision-making.

Development & Stewardship Support

• Process and record donations in Spektrix, including gifts from multiple sources.
• Manage charitable tax receipting through PatronSend; learning and maintaining the application as the department’s primary user.
• Ensure timely donor acknowledgements and thank-you protocols across giving levels and gift types.
• Maintain donor and sponsor tracking documents in MS Teams; benefits, statuses and billing, to support cross-departmental stewardship.

• Prepare member and partner lists, reports and correspondence, applying strong technical and writing skills while interacting confidently and professionally with donors, patrons and partners.

• Proactively support fundraising campaigns, donor communications, prospect research and Development projects, while representing the Theatre at performances and assisting with VIP, community partner and sponsor events.

 

Desired Skills & Qualifications

• Strong working knowledge of databases, with demonstrated ability to troubleshoot, problem-solve, maintain data quality and identify opportunities to improve systems and processes.
• Experience with Spektrix, Theatre Manager or DonorPerfect is strongly preferred, along with experience in database cleanup, records management and customizing reports.
• Comfortable working independently with software support teams to investigate issues, identify solutions and see them through to implementation.
• Proactive and resourceful, with the initiative to connect across departments, identify what is needed and keep projects moving, while communicating openly and honestly and taking ownership of their work.
• Strong written and verbal communication skills, with the ability to work confidently with donors, partners and internal teams.
• Ability to handle confidential and financial information with discretion.
• Experience in fundraising, donor relations or the non-profit sector is an asset.
• Interest in theatre and the performing arts is an asset.
• Commitment to the Theatre’s mission, vision and values, and to reconciliation, equity, diversity and inclusion.

Compensation

• $17/hour
• 10 hours/week
• Year-round, part-time position
• Some evening and weekend work may be required
• Opportunity for the role to grow in scope and responsibility over time